Important Information Regarding COVID-19
For the safety of patients and health care providers, CDSBC has strongly recommended that dental offices limit care to emergency and essential treatment. The BCDA supports this recommendation as one important step in containing COVID-19 exposure. All dental offices have been advised to effectively close for non-essential dental care.
In view of the latest news on Covid-19 and the declared state of emergency in our province, we are informing you that our office will now be closed until April 12th, 2020. This could potentially change again and you will all be updated as the information is developing. COVID-19 containment measures are escalating at a rapid pace.
To our patients:
If your appointment has recently been cancelled and not rescheduled, rest assured that we will do so in the future and when we receive further notifications from our health care departments and provincial officials. If you still have an appointment in the future, please assume that you can retain this appointment until further notice from our office. In the meantime, please note that we will remain available for true emergencies. Please avoid presenting to the office without an appointment. If you have an emergency, please contact your doctor via text directly for further assistance.
To our referring offices:
We also will continue to accept referral, however, unless these are emergencies we will not be able to accommodate these referral immediately, but we will do our best, given the developing news. We can assure you that we are doing all we can to remain aware and current of the most recent developments regarding this virus as per our health officials and our College of Dental Surgeon and other governing bodies. We are also following the recommended protocols with regards to minimizing and preventing the spread of this virus and we will continue to do so for the welfare of our patients, families and all related acquaintances.
Until then, please remain safe and healthy.
Very warm regards from our team to you all.
In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.
Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus.
We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.
For further information, including measures to keep yourself healthy, visit the following links:
- Prevention: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
- Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html
- Steps When Sick: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html